Updated: September 19, 2026
We believe customers should be able to reach a real person without difficulty. Please use any of the contact methods below.
Customer Support Email:
info@castlerydeal.my
Phone:
+1 719-671-0309
Support Hours:
Monday – Friday, 9:00 AM – 6:00 PM Mountain Time
Closed on federal holidays.
Mailing Address:
5031 Sage Street, Pueblo, CO 81005, United States
Email is the fastest way to reach us. We usually respond within one business day. During busy periods, a response may take up to 48 hours. If you call outside support hours, please leave a voicemail with your order number and a brief message, and we will return your call on the next business day.
Before contacting us, you may want to review our Shipping Policy or Return & Refund Policy, as those pages answer many common questions.