Last updated: September 19, 2026
This Privacy Policy explains what information Castlerydeal collects, why we collect it, and how you can control it.
1. Information we collect
When you place an order, we collect your name, shipping address, billing address, email address, phone number, and payment confirmation details. We also collect basic technical information such as IP address and browser type through standard website analytics.
2. How we use information
We use your information to process and ship orders, send order confirmations and tracking updates, respond to customer service inquiries, and — if you opt in — send occasional marketing emails. We do not sell your personal information to third parties.
3. Information sharing
We share order details with the payment processor that handles your transaction and with the shipping carrier that delivers your order. These partners receive only the information necessary to perform their specific function. We do not share your data with advertisers or data brokers.
4. Data retention
Order records are retained for as long as required for tax and accounting purposes. Marketing email data is retained until you unsubscribe.
5. Your choices
You can unsubscribe from marketing emails at any time using the link in any email we send. To request access to, correction of, or deletion of your personal information, email info@castlerydeal.my. We will respond within a reasonable timeframe.
6. Cookies
Our website uses essential cookies to keep your cart and session functioning. Analytics cookies may be used to understand how visitors use the site. You can disable cookies in your browser settings, though some site features may not work properly.